Hayfay ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal and business information is collected, used, and disclosed when you engage our digital presence and social media management services.

1. Information We Collect

To provide our growth and management services, we collect information you provide directly to us, including:

• Contact Information: Name, corporate email address, and phone number.

• Business Data: Social media handles, brand assets, and platform analytics data necessary to execute your custom content strategy.

• Payment Data: Financial information, billing addresses, and payment details processed securely via our primary payment gateway, Stripe. We do not store full credit card numbers on our servers.

2. How We Use Your Information

We use the collected data strictly to:

• Deliver, monitor, and optimize your digital campaigns and platform visibility.

• Process transaction payments and issue professional invoices through Stripe.

• Communicate updates, monthly performance audits, and strategic adjustments.

3. Data Retention and Security

We implement robust commercial security measures to protect your digital assets and corporate data. Financial information is securely routed directly through PCI-DSS compliant infrastructure provided by Stripe. We retain data only as long as necessary to fulfill business obligations or satisfy legal requirements.

4. Your Rights & Contact

Under applicable UK data protection laws, you have the right to access, correct, or delete your personal data. For any privacy queries, contact us directly at contact@hayfay.co.uk